Delete your UNOMI account
You can delete your UNOMI account and its data at any time, from the app or by emailing us. This page applies to the UNOMI app on Android and iPhone.
Deleting is permanent. There's no grace period and no way to recover the account afterward. If you come back, you'll start over from zero.
Delete it in the app
- Open UNOMI and sign in.
- Go to the Profile tab and tap the menu button (☰) at the top to open Settings.
- Tap Delete Account.
- Enter your password to confirm, then tap Delete Account.
We ask for your password so that someone else holding your phone can't delete your account.
Can't use the app? Email us
Send a deletion request from the email address on your account. We'll confirm and delete the account within 30 days.
If you no longer have access to that email address, write to us anyway and we'll work with you to verify the account is yours.
What gets deleted
- Your account and sign-in details (name and email address)
- Your profile: profile photo, home ZIP code, and interests
- Every business you've favorited
- All of your visit history and reward progress
What's kept
- Anonymous counts of taps on business profiles (for example, how many people tapped a business's phone number). These are no longer linked to you or any account.
- Rewards you've already redeemed at a business aren't cancelled or refunded.
- Deleted data can remain in our encrypted database backups for up to 7 days, after which it's gone for good.
Business accounts
Deleting an owner's account doesn't remove the business listing. Counter (scanner) logins can't be deleted from the app. To remove a business listing or a staff login, email support@getunomi.app from the owner's email address.